Service and General Maintenance Complete service and maintenance, even tires and batteries of the Leased Vehicles are included in the rates provided here. For new Leased Vehicles, the first service must be completed as per manufacturer’s recommendation. A service sticker is placed in all Leased Vehicles (top left hand side of the front windscreen) with an odometer reading and a contact number. It is your responsibility to advice Road Star Car Rental office for service on the Leased Vehicle at the appropriate mileage interval. A minimum of 48 hours notice is required prior to servicing the vehicle. However, additional repairs that are required as a result of misuse or negligence by your appointed driver will be carried out and charged to you. Tires will be changed after every 50,000 km., if required. Replacement Vehicle You will be entitled to a Replacement Vehicle when the Leased Vehicle is under maintenance or accident repairs. Road Star Car Rental will advise you when the Leased Vehicle is available after servicing. You must return the Replacement Vehicle to Road Star Car Rental and collect the Leased Vehicle within 24 hours after being advised to do so. In case of non-compliance, Road Star Car Rental and Leasing shall charge you for the use of the Replacement Vehicle at the same rate as agreed for the Leased Vehicle for the period in excess of 24 hours. If delivery of the Leased Vehicle after servicing is required outside city limits, then Road Star Car Rental and Leasing reserves the right to charge for delivery depending upon time and distance. Roadside Assistance Service In case of any roadside emergency, receiving prompt assistance is our priority. Our roadside assistance hotline provides you 24x7 emergency supports. The hotline number will be provided to you.  Insurance Coverage All vehicles are insured comprehensively for the geographical area of UAE including against third party liability in respect of death and bodily injury. An insurance excess of AED 750 will have to be paid by you for insurance claims lodged with our insurance company. The insurance excess will not be charged in case where your driver is not at fault and there is a third party involved and the amount can be recovered from the third party insurance company. If the Leased Vehicle has been damaged by an unknown third party, you will be liable to pay the excess amount only, provided a police report or police repair slip has been provided. Driver abuse and non Fair Wear and Tear are not covered by the insurance and no coverage is provided for loss of personal effects in the Leased Vehicle. For coverage in Oman, you can obtain the Oman insurance certificate by sending a written request to Road Star Car Rental and Leasing. Oman insurance fee as applicable for the insurance period required will be charged. Registration The vehicles will be registered by us and subsequent renewal will be our responsibility. Most of the hassles of owning a car are taken care by us.   Fuel Costs You will be responsible for all fuel-related costs on the Leased and the Replacement Vehicle. The Replacement Vehicle will be provided with a full tank of petrol and you must return it with a full tank as well. Or else we will charge you the cost of filling the petrol tank plus a re-fuelling service fee. Salik Credit utilized on the Leased and Replacement Vehicle(s) will be charged to you at Dhs. 4 per crossing, as per the existing Salik rate. An administration fee of Dh. 1 per crossing will be charged extra. Traffic Violations All costs incurred as a result of fines and other penalties (imposed by police or any other government authorities) issued during the tenure of the Lease Contract will be your responsibility and recovered accordingly. There will be a service charge of AED 25 on each traffic fine.